Terms & Conditions

Last Updated: 23-October-2024

Welcome to SETNOW! These terms and conditions outline the rules and regulations for the use of SETNOW's website and mobile application.

By accessing this website and mobile application, we assume you accept these terms and conditions. Do not continue to use SETNOW if you do not agree to all of the terms and conditions stated on this page

1. Introduction

This website provides information about our mobile app, which is a food ordering platform specifically available in the Djibouti region. The mobile app offers a simple cash-on-delivery (COD) payment option. Our services may expand to other regions in the future, and these Terms and Conditions may be updated accordingly.

2. User Eligibility

By using this website or mobile app, you confirm that you are at least 18 years of age or have permission from a legal guardian. You also agree that any information you provide during registration is accurate and up-to-date.

3. Food Orders and Payments

  • The mobile app allows users to browse and place orders for food from various restaurants.
  • All payments are cash-on-delivery (COD) at the moment, and no online payments are supported.
  • Once an order is placed, it is confirmed through a notification within the app, and you are expected to make the payment when the food is delivered to you.

4. Delivery Policy

We strive to ensure timely delivery of food from the restaurant to your provided address. However, delivery times may vary depending on traffic, restaurant preparation times, and other external factors. In case of any delay, we will notify you through the app.

5. Cancellation and Refund Policy

Since the payment method is cash on delivery, orders can be canceled before the food preparation starts. Once the food is being prepared or out for delivery, you may not be able to cancel your order. Any refunds for wrong or unsatisfactory orders are handled directly by the respective restaurants.

6. Limitation of Liability

SETNOW will not be liable for any direct, indirect, or consequential damages arising from:

  • The use of the mobile app or website.
  • Delay or failure in delivery.
  • Any issues related to food quality, hygiene, or restaurant services, which are the responsibility of the respective restaurant.

7. Intellectual Property

All content, images, and branding on this website and mobile app are owned by SETNOW. Any unauthorized reproduction of the materials may result in legal action.

8. Changes to Terms

We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page, and it is the user’s responsibility to review these changes periodically.

9. Governing Law

These terms and conditions are governed by and constructed in accordance with the laws of Djibouti. Any disputes related to these terms will be subject to the jurisdiction of the courts of Djibouti.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at [Insert Contact Information].